What happened
OpenAI disclosed that RingCentral uses ChatGPT Work and Codex. RingCentral relies on these tools to speed up AI product development. The company also uses them to centralize operational intelligence across its engineering and operations teams.
The context
Software providers are integrating AI assistants directly into internal technical workflows. RingCentral is using OpenAI tools to organize operational data and build software.
Sources
- Official source, https://openai.com/index/ringcentral Primary source